How can we help today?
Submit a support ticket for booking issues, PIN access, locker problems, or account questions.
Create Support Ticket
Send the details to the support team. You can track it below.
Frequently Asked Questions
How do I reset my locker PIN if I forgot it?
Go to PIN Access and use the secure reset flow. You may need to re-authenticate before the PIN can be changed.
What happens if my booking period ends and I have not cleared the locker?
The locker may stay held for security. Clear any late fee from your wallet, then complete the release flow.
Can I share my locker access with a friend?
No. PIN access belongs to your account and active booking only. Sharing access can make you responsible for missing items.
What should I do if the locker door is stuck?
Create a maintenance ticket with the locker ID and hall location. Do not force the door open.
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